At New Dress Store, we understand that when you’ve found your perfect dress for that special occasion, you can’t wait to see it arrive at your doorstep. That’s why we’ve designed our delivery process to be as seamless and stress-free as your shopping experience with us.

We ship worldwide (excluding some remote areas and parts of Asia) using trusted carriers to ensure your beautiful garments arrive in perfect condition. Whether you’re preparing for your wedding day, a cocktail party, or simply treating yourself to something special, we’ve got your delivery needs covered.

Our Shipping Options

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Standard Shipping – $12.95

For those who can’t wait to start twirling in their new dress, our standard shipping option uses either DHL or FedEx for reliable, trackable delivery. Your order will be processed within 1-2 business days, and you can expect delivery within 10-15 business days after shipment.

Perfect when you need your special occasion outfit with a little extra time to spare for any final adjustments.

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Free Shipping on Orders Over $50

For orders totaling $50 or more, enjoy our complimentary shipping service via EMS. Your order will be processed within 1-2 business days, with delivery expected within 15-25 business days after shipment.

Ideal when you’re planning ahead for your special event and want to save on shipping costs.

What to Expect After You Order

Once your order is placed, our Colorado-based team springs into action:

  1. Order Processing (1-2 business days): Our fashion experts carefully prepare your items, ensuring every detail is perfect before shipment.
  2. Shipment Notification: You’ll receive an email with tracking information as soon as your order leaves our boutique.
  3. Delivery: Your package will arrive at your specified address within the estimated timeframe for your chosen shipping method.

Important Note: Delivery times are estimates and may vary slightly depending on your location and customs processing. During peak seasons (like prom and wedding seasons), we recommend placing your order with extra time to spare.

International Shipping Details

As a global boutique serving fashion lovers worldwide (excluding some remote areas and parts of Asia), we’re experienced in international deliveries. Please note:

  • All prices on our website are in USD
  • Customers are responsible for any customs fees, taxes, or import duties that may apply in their country
  • For the smoothest delivery experience, please ensure your shipping address is complete and accurate

Easy Returns Within 15 Days

We want you to love your New Dress Store purchase as much as we do. If for any reason you need to return an item, you have 15 days from the delivery date to initiate your return. Please visit our Returns Policy page for complete details.

Have questions about delivery? Our friendly customer service team is always happy to help at [email protected]. We’re here to ensure your special occasion fashion arrives exactly when you need it.

At New Dress Store, we don’t just deliver dresses—we deliver confidence, style, and the perfect look for your most memorable moments.