Welcome to New Dress Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing and shopping at newdressstore.com, you accept these terms in full. Please read them carefully before making a purchase.

1. About Our Store

New Dress Store specializes in elegant occasion wear including bridal wear, cocktail dresses, and accessories. Our curated collection is designed to make your special moments even more memorable with quality, affordable fashion.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Not use our site for any illegal or unauthorized purpose
  • Not reproduce, duplicate, copy, or resell any portion of our products or content without express written permission
  • Comply with all applicable laws and regulations regarding online conduct and content

3. Product and Service Description

3.1 Product Categories

We offer:

  • Bridal wear (including under $100 options)
  • Bridesmaid dresses
  • Cocktail and party dresses (including flapper and fit & flare styles)
  • Everyday clothing (bottoms, capris, etc.)
  • Accessories (belts, earrings, etc.)
  • Special occasion essentials

3.2 Product Representation

We strive for accurate product descriptions and images. However:

  • Colors may vary slightly due to monitor settings
  • Actual fit may differ based on body type
  • Product availability is subject to change

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive:

  • Order confirmation email
  • Shipping confirmation with tracking when available

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing and Taxes

All prices are in USD. International customers may be subject to:

  • Customs duties
  • Import taxes
  • Other fees imposed by your country

These charges are the customer’s responsibility.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

Standard Shipping ($12.95)
– Via DHL or FedEx
– Delivery within 10-15 business days after shipment
– Includes tracking and insurance

Free Shipping (orders over $50)
– Via EMS
– Delivery within 15-25 business days after shipment
– Tracking available

5.2 Delivery Areas

We ship worldwide except to:

  • Certain Asian countries
  • Remote regions

5.3 Delivery Delays

Delivery times are estimates. Factors that may cause delays include:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • Incorrect shipping information

6. Return and Refund Policy

6.1 Return Eligibility

We accept returns within 15 days of delivery for most items, provided:

  • Items are unworn, unwashed
  • Original tags are attached
  • Original packaging is used when possible

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Earrings
  • Items marked “Final Sale”

6.3 Return Process

To initiate a return:

  1. Contact customer service within 15 days at [email protected]
  2. Include order number and item details
  3. Wait for Return Authorization (RMA)
  4. Ship items to: New Dress Store Returns, 539 Clover Drive, Colorado Springs, CO 80903 USA

6.4 Refund Processing

Refunds:

  • Are processed within 5-7 business days after we receive your return
  • Are issued to the original payment method
  • Exclude original shipping costs (unless return is due to our error)

7. Intellectual Property

All content on newdressstore.com, including:

  • Text
  • Graphics
  • Logos
  • Images
  • Product designs

is the property of New Dress Store and protected by intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

New Dress Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions or images
  • Customs delays or additional fees imposed by your country

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by the laws of Colorado, USA. Any disputes shall be resolved in the courts of Colorado Springs.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

12. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: New Dress Store, 539 Clover Drive, Colorado Springs, CO 80903 USA